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1000 Titel
  • Patient connectivity with healthcare professionals and health insurer using digital health technologies during the COVID-19 pandemic: a German cross-sectional study
1000 Autor/in
  1. Hannemann, Niels |
  2. Götz, Nina-Alexandra |
  3. Schmidt, Lisa |
  4. Hübner, Ursula |
  5. Babitsch, Birgit |
1000 Erscheinungsjahr 2021
1000 Publikationstyp
  1. Artikel |
1000 Online veröffentlicht
  • 2021-08-25
1000 Erschienen in
1000 Quellenangabe
  • 21(1):250
1000 Copyrightjahr
  • 2021
1000 Lizenz
1000 Verlagsversion
  • https://doi.org/10.1186/s12911-021-01605-8 |
  • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8386151/ |
1000 Publikationsstatus
1000 Sprache der Publikation
1000 Abstract/Summary
  • Background!#!Digital health technologies enable patients to make a personal contribution to the improvement of their health by enabling them to manage their health. In order to exploit the potential of digital health technologies, Internet-based networking between patients and health care providers is required. However, this networking and access to digital health technologies are less prevalent in sociodemographically deprived cohorts. The paper explores how the use of digital health technologies, which connect patients with health care providers and health insurers has changed during the COVID-19 pandemic.!##!Methods!#!The data from a German-based cross-sectional online study conducted between April 29 and May 8, 2020, were used for this purpose. A total of 1.570 participants were included in the study. Accordingly, the influence of sociodemographic determinants, subjective perceptions, and personal competencies will affect the use of online booking of medical appointments and medications, video consultations with providers, and the data transmission to health insurers via an app.!##!Results!#!The highest level of education (OR 1.806) and the presence of a chronic illness (OR 1.706) particularly increased the likelihood of using online booking. With regard to data transmission via an app to a health insurance company, the strongest increase in the probability of use was shown by belonging to the highest subjective social status (OR 1.757) and generation Y (OR 2.303). Furthermore, the results show that the higher the subjectively perceived restriction of the subjects' life situation was due to the COVID-19 pandemic, the higher the relative probability of using online booking (OR 1.103) as well as data transmission via an app to a health insurance company (OR 1.113). In addition, higher digital literacy contributes to the use of online booking (OR 1.033) and data transmission via an app to the health insurer (OR 1.034).!##!Conclusions!#!Socially determined differences can be identified for the likelihood of using digital technologies in health care, which persist even under restrictive conditions during the COVID-19 pandemic. Thus, the results indicate a digital divide with regard to the technologies investigated in this study.
1000 Sacherschließung
gnd 1206347392 COVID-19
lokal Digital divide
lokal Humans [MeSH]
lokal Delivery of Health Care [MeSH]
lokal Digital literacy
lokal COVID-19
lokal Cross-Sectional Studies [MeSH]
lokal Health literacy
lokal Pandemics [MeSH]
lokal Health inequalities
lokal Research
lokal COVID-19 [MeSH]
lokal Pandemic
lokal Insurance Carriers [MeSH]
lokal e-Health app
lokal SARS-CoV-2 [MeSH]
lokal Health Personnel [MeSH]
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