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1000 Titel
  • Health policy experts’ perspectives on implementing mental health specialist video consultations in routine primary care – a qualitative interview study
1000 Autor/in
  1. Tönnies, Justus |
  2. Oeljeklaus, Lydia |
  3. Wensing, Michel |
  4. Hartmann, Mechthild |
  5. Friederich, Hans-Christoph |
  6. Haun, Markus W. |
1000 Erscheinungsjahr 2021
1000 Publikationstyp
  1. Artikel |
1000 Online veröffentlicht
  • 2021-07-20
1000 Erschienen in
1000 Quellenangabe
  • 21(1):713
1000 Copyrightjahr
  • 2021
1000 Lizenz
1000 Verlagsversion
  • https://doi.org/10.1186/s12913-021-06676-x |
  • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8293503/ |
1000 Publikationsstatus
1000 Sprache der Publikation
1000 Abstract/Summary
  • Background!#!Many patients with mental disorders are treated by their general practitioner (GP). Innovative technology-based integrated care models (e.g., mental health specialist video consultations) have been proposed to facilitate access to specialist services in primary care settings. While perspectives of patients and providers have been examined, there is little insight into the perspectives of health policy experts on such models. The purpose of this study was to examine the perspectives of health policy experts on (1) current challenges for continuity of care, (2) anticipated benefits and barriers for implementation of mental health specialist video consultations along with (3) practical and regulative preconditions for sustained implementation in primary care.!##!Methods!#!In a cross-sectional qualitative study, we conducted 15 semi-structured interviews with health policy experts representing various stakeholders in the German health care system: health insurances, governmental bodies, clinicians' professional associations, and patient representatives. Following a critical realism approach, we applied a qualitative inductive content analysis to derive key themes from the material.!##!Results!#!Health policy experts saw long waiting times for patients and a lack of collaboration between in- and outpatient mental health services as well as mental health specialists and GPs as main barriers for current continuity of care. Health policy experts also felt that video consultations bear great potential to foster coordinated care between GPs and specialists and ensure timely referral for severely burdened patients. Increased workload for the general practice staff to facilitate video consultations and difficulties in establishing reliable therapeutic alliances between patients and specialists via remote treatment were considered as major barriers. Health policy experts varied significantly in their level of knowledge concerning legal frameworks and regulations pertaining to video consultations. However, the implementation of appropriate reimbursement schemes and sufficient data protection were regarded as the major regulative challenges.!##!Conclusions!#!Health policy experts mostly consider mental health specialist video consultations as a promising way to overcome current challenges for the management of patients with mental disorders at the interface between primary and specialist care. To ensure sustained implementation, a multi-stakeholder approach accounting for the perspective of health policy experts, patients, and providers should be followed.!##!Trial registration!#!German Clinical Trials Register DRKS00012487.
1000 Sacherschließung
lokal Telemedicine [MeSH]
lokal Implementation
lokal Qualitative research
lokal Primary care
lokal Humans [MeSH]
lokal Mental Health [MeSH]
lokal Cross-Sectional Studies [MeSH]
lokal Health policy
lokal Mental health
lokal Qualitative Research [MeSH]
lokal Telemedicine
lokal Videoconferencing
lokal Health Policy [MeSH]
lokal Integrated care
lokal Specialization [MeSH]
lokal Research
lokal Thematic analysis
lokal Referral and Consultation [MeSH]
lokal Video consultations
lokal Primary Health Care [MeSH]
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  1. https://frl.publisso.de/adhoc/uri/VMO2bm5pZXMsIEp1c3R1cw==|https://frl.publisso.de/adhoc/uri/T2VsamVrbGF1cywgTHlkaWE=|https://frl.publisso.de/adhoc/uri/V2Vuc2luZywgTWljaGVs|https://frl.publisso.de/adhoc/uri/SGFydG1hbm4sIE1lY2h0aGlsZA==|https://frl.publisso.de/adhoc/uri/RnJpZWRlcmljaCwgSGFucy1DaHJpc3RvcGg=|https://orcid.org/0000-0003-1851-3747
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