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1000 Titel
  • Satisfaction with in-patient child and adolescent psychiatric treatment: development and psychometric properties of the BEST questionnaires for adolescents and for parents
1000 Autor/in
  1. Keller, Ferdinand |
  2. Naumann, Alexander |
  3. Fegert, Jörg M. |
1000 Erscheinungsjahr 2021
1000 Publikationstyp
  1. Artikel |
1000 Online veröffentlicht
  • 2021-09-04
1000 Erschienen in
1000 Quellenangabe
  • 15(1):46
1000 Copyrightjahr
  • 2021
1000 Lizenz
1000 Verlagsversion
  • https://doi.org/10.1186/s13034-021-00395-1 |
  • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8418705/ |
1000 Publikationsstatus
1000 Sprache der Publikation
1000 Abstract/Summary
  • Interest in the assessment of patient satisfaction with in-patient psychiatric treatment has steadily increased and several measurement tools are available for the quantification of patients' experience. However, they are often uni-dimensional or focus mainly on therapeutic relationship and environment, and neglect other important issues such as information about treatment and participation. The BEST questionnaires were developed as comprehensive instruments that include items on all of the mentioned topics. The present study evaluates the psychometric properties of the BEST in a version for adolescents and for parents. Furthermore, the dimensionality of the satisfaction ratings is analyzed.Descriptive statistics were applied to data of 1582 adolescents (mean age = 15.0 years, SD = 1.65; 62.4% female) and 1998 parents/guardians assessed in seven in-patient units across Germany. The factorial structure of the BEST questionnaires was determined by exploratory and confirmatory factor analyses, including a bifactor model.The psychometric quality of the scales was strong. Correlations with another assessment instrument of patient satisfaction were good to high, indicating good convergent validity. Exploratory factor analyses revealed three factors in adolescents that were labelled as: Therapeutic relationship, environment, and general satisfaction and treatment success. For parents, the same three factors could be distinguished. Confirmatory bifactor models suggested that the vast majority of variance was accounted for by the general factor; the three specific factors provided some additional information. Agreement between the subscales of adolescents and their parents was only moderate. Parents were usually more satisfied.The BEST questionnaires can be considered as reliable and valid instruments to not only assess the 'classical' aspects of patient satisfaction, but to also assess newer fundamental topics such as children's rights and treatment participation. For scientific usage, the total score seems superior because of the high explained variance by the general factor, but the subscale scores provide further information. The use of single items seems advantageous for quality management purposes.
1000 Sacherschließung
lokal Child and adolescent psychiatry
lokal Patient satisfaction
lokal Bifactor model
lokal Treatment participation
lokal Children’s rights
lokal Exploratory factor analysis
lokal Parent satisfaction
lokal Research Article
lokal Scale development
1000 Liste der Beteiligten
  1. https://orcid.org/0000-0002-6890-3869|https://frl.publisso.de/adhoc/uri/TmF1bWFubiwgQWxleGFuZGVy|https://frl.publisso.de/adhoc/uri/RmVnZXJ0LCBKw7ZyZyBNLg==
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