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1000 Titel
  • Working conditions of healthcare workers and clients’ satisfaction with care: study protocol and baseline results of a cluster-randomised workplace intervention
1000 Autor/in
  1. Montano, Diego |
  2. Kuchenbaur, Marco |
  3. Geissler, Heinrich |
  4. Peter, Richard |
1000 Erscheinungsjahr 2020
1000 Publikationstyp
  1. Artikel |
1000 Online veröffentlicht
  • 2020-08-25
1000 Erschienen in
1000 Quellenangabe
  • 20(1):1281
1000 Copyrightjahr
  • 2020
1000 Lizenz
1000 Verlagsversion
  • https://doi.org/10.1186/s12889-020-09290-4 |
  • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7449031/ |
1000 Publikationsstatus
1000 Sprache der Publikation
1000 Abstract/Summary
  • Background!#!In the present investigation the study protocol and the results at baseline of a workplace intervention are reported. It is hypothesised that the reduction of the physical and psychosocial workload of healthcare workers increases 1 their self-assessed physical and mental work ability, and 2. clients' satisfaction with care.!##!Methods!#!Two-arm, cluster-randomised trial. Outcome data on workers and clients are collected in questionnaires at baseline, and two follow-ups between 2019 and 2021. Participants of the interventions are healthcare workers of 11 healthcare providers in Germany. At baseline, the intervention arm comprised 22 clusters (n = 174 workers); the control arm, 47 clusters (n = 276). The intervention consists of interviews and workshops, in which employees propose measures aiming to reduce the physical and psychosocial load, and strengthen resources at work. The primary outcome is the workers' physical and mental work ability. The secondary outcome is the clients' satisfaction with care.!##!Results!#!There was no evidence of substantial differences between trial arms at baseline concerning the outcomes. The design effect estimates for physical and mental work ability were 1.29 and 1.05, respectively. At the end of the trial, effect sizes of at least 0.30 and 0.27 at the 80% power and 5% significance levels can be attained.!##!Conclusions!#!The results suggest that the implementation of the study design has been satisfactory. The intervention is expected to provide evidence of relatively small to medium-size effects of the intervention activities on the work ability of healthcare workers and the clients' satisfaction with care.!##!Trial registration!#!Registration trial DRKS00021138 on the German Registry of Clinical Studies (DRKS), retrospectively registered on 25 March, 2020.
1000 Sacherschließung
lokal Surveys and Questionnaires [MeSH]
lokal Adolescent [MeSH]
lokal Female [MeSH]
lokal Health Personnel/psychology [MeSH]
lokal Adult [MeSH]
lokal Workplace/organization
lokal Humans [MeSH]
lokal Work ability
lokal Occupational health
lokal Patient Satisfaction/statistics
lokal Middle Aged [MeSH]
lokal Research Design [MeSH]
lokal Work stress
lokal Male [MeSH]
lokal Workload/psychology [MeSH]
lokal Effort-reward imbalance
lokal Workload/statistics
lokal Germany [MeSH]
lokal Young Adult [MeSH]
lokal Organisational interventions
lokal Psychosocial load
lokal Research Article
lokal Health Personnel/statistics
1000 Liste der Beteiligten
  1. https://orcid.org/0000-0003-4422-2724|https://frl.publisso.de/adhoc/uri/S3VjaGVuYmF1ciwgTWFyY28=|https://frl.publisso.de/adhoc/uri/R2Vpc3NsZXIsIEhlaW5yaWNo|https://frl.publisso.de/adhoc/uri/UGV0ZXIsIFJpY2hhcmQ=
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