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1000 Titel
  • Online enquiries and health concerns – a survey of German general practitioners regarding experiences and strategies in patient care
1000 Autor/in
  1. Wangler, Julian |
  2. Jansky, Michael |
1000 Verlag Springer Berlin Heidelberg
1000 Erscheinungsjahr 2023
1000 Publikationstyp
  1. Artikel |
1000 Online veröffentlicht
  • 2023-04-12
1000 Erschienen in
1000 Quellenangabe
  • 32(7):1243-1249
1000 Copyrightjahr
  • 2023
1000 Lizenz
1000 Verlagsversion
  • https://doi.org/10.1007/s10389-023-01909-1 |
  • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10096108/ |
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1000 Begutachtungsstatus
1000 Sprache der Publikation
1000 Abstract/Summary
  • <jats:title>Abstract</jats:title><jats:sec> <jats:title>Aim</jats:title> <jats:p>Increasingly at GP practices, patients appear who are extremely worried as a result of health information researched online and consequently affected by doubts and concerns. The study highlights GP attitudes and experiences with regard to this patient group. Moreover, it identifies strategies adopted by GPs to respond appropriately to worried or scared patients.</jats:p> </jats:sec><jats:sec> <jats:title>Subject and methods</jats:title> <jats:p>In the German federal states of Baden-Württemberg, Rhineland-Palatinate and Saarland, 2532 GPs were surveyed between June and August 2022. Owing to the explorative nature of the study, a descriptive analysis was conducted.</jats:p> </jats:sec><jats:sec> <jats:title>Results</jats:title> <jats:p>Of the total respondents, 77% deemed the current problem of internet-related health concerns to be a major challenge in everyday practice. The implications affect patients’ mental stability and expectations towards the doctor (esp. demand for further instrumental diagnosis, 83%). One doctor in five (20%) has experienced the termination of patient contact because the relationship with the patient was no longer possible due to the patient’s uncontrolled online information behaviour. To respond to worried or scared patients, the respondents generally ask certain patient groups about online research (39%) and take this into account in the doctor–patient discussion (23%). Furthermore, the respondents use a detailed explanation of the diagnosis and/or treatment (65%) and recommend websites that they consider reputable (66%). Some of the doctors prefer a joint examination of the information researched by the patient (55%) as well as to explain the benefits and risks of online research (43%).</jats:p> </jats:sec><jats:sec> <jats:title>Conclusion</jats:title> <jats:p>Many GPs demonstrate a high level of awareness and sensitivity with regard to extensive online research and potentially worried patients. It seems advisable to actively address the online search for information in the patient consultation to prevent possible negative effects on the doctor–patient relationship and to actively involve the patient. In this respect, it would also be worth considering expanding the medical history to include the dimension of online searching.</jats:p> </jats:sec>
1000 Sacherschließung
lokal Original Article
lokal Doctor–patient relationship
lokal Health information
lokal Health anxieties
1000 Fächerklassifikation (DDC)
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  1. https://frl.publisso.de/adhoc/uri/V2FuZ2xlciwgSnVsaWFu|https://frl.publisso.de/adhoc/uri/SmFuc2t5LCBNaWNoYWVs
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  1. Universitätsmedizin der Johannes Gutenberg-Universität Mainz |
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    1000 Förderer Universitätsmedizin der Johannes Gutenberg-Universität Mainz |
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1000 Erstellt am 2025-07-05T12:58:21.190+0200
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